Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with managing our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to manage and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize services, products, and advertising on our Site and on other websites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or refuse cookies using browser controls. Please note that removing or blocking cookies may negatively impact your user experience and could cause some Services, including certain general features and functionalities, to malfunction or be unavailable. Additionally, blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you communicate your preference via GPC, we will treat that signal as a valid request to opt out of sharing/targeted advertising for the associated browser or device, and if we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to the account as well. To learn more about the Global Privacy Control, you can visit https://globalprivacycontrol.org/. Aside from the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

How we disclose your personal information

In certain circumstances, we may disclose your personal information to third parties for contractual purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
  • With commercial and marketing partners to provide services and advertise to you. Our commercial and marketing partners will use your information in accordance with their privacy policies.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, for example to ship products to you or through the use of social media widgets or credential integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interest to operate a successful business.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

In the past 12 months, we have disclosed the following categories of personal and sensitive personal data about users for the purposes described in “How we collect and use your personal information” and “How we disclose personal information”:

Category Categories of recipients
  • Identifiers such as basic contact details and certain order and account information
  • Categories of personal information listed in the California customer records statute, e.g., basic contact details and certain order and account information
  • Commercial information, e.g., order information, purchase information, and customer service information
  • Internet or other similar network activity, e.g., usage data
  • Geolocation data, e.g., locations determined from an IP address or other technical measures
  • Vendors and third parties performing services on our behalf (e.g., Internet service providers, payment processors, order fulfillment partners, customer service partners, and data analytics providers)
  • Commercial and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information for advertising and marketing activities as follows.

We have "sold" and "shared" (as defined under applicable law) personal information in the past 12 months for advertising and marketing purposes as follows.

Category of personal information Categories of recipients
Identifiers such as name, email address, and phone number Commercial and marketing partners
Commercial information such as records of products or services purchased Commercial and marketing partners
Usage data Commercial and marketing partners

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information provided in public or semi-public places, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitations regarding their use by us or a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or their owners or operators, except as disclosed in the Services.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request its deletion.

As of the effective date of this Privacy Policy, we are not aware of “sharing” or “selling” (as defined by applicable law) personal information of individuals under the age of 16.

Security and retention of your information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, all information you send to us may not be secure during transmission. We recommend not using insecure channels to communicate sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request as permitted by law.

  • Right of access/knowledge: You may have the right to request access to the personal information we hold about you, including details regarding how we use and share your information.
  • Right to deletion: You may have the right to request the deletion of the personal information we hold about you.
  • Right to rectification: You may have the right to request that we correct any inaccurate personal information we hold about you.
  • Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to third parties, in certain circumstances and subject to exceptions.
  • Right to opt out of sale, sharing, or targeted advertising: You may have the right to request that we do not "sell" or "share" your personal information or opt out of processing your personal information for purposes considered "targeted advertising," as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat it as an opt-out request for the “sale” or “sharing” of information for the device and browser you use to access the Site.
  • Restriction of processing: You may have the right to request that we stop or limit our processing of personal information.
  • Revocation of consent: Where we rely on consent to process your personal information, you may have the right to revoke such consent.
  • Recourse: You may have the right to challenge our decision if we refuse to process your request. You can do this by responding directly to our denial.
  • Managing communication preferences: We may send you promotional emails, and you can opt out at any time using the unsubscribe option displayed in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise any of these rights where indicated on our Site or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will request proof that you have authorized them to act on your behalf and may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we handle your personal data, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to challenge our decision by contacting us using the contact information below or to submit your complaint to your local data protection authority. For the EEA, you can find a list of responsible data protection supervisory authorities here.

International users

Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal data may also be processed by personnel and service providers and third-party partners in these countries.

If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms such as the European Commission’s standard contractual clauses or any equivalent contract issued by the UK competent authority, as applicable, unless the data transfer is to a country determined to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, call us at +39 3801311153 or email us at commerciale@tuxedoitalia.it.

For purposes of applicable data protection laws and unless otherwise expressly stated, we are the controllers of personal data.

Cookie preference changes

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